Tenants
-
How do I pay rent?
Rent can be paid securely through our Tenant Portal by bank transfer, debit, or credit card.
-
How do maintenance requests work?
Tenants can submit requests anytime through the online portal. Licensed vendors are dispatched, and owners are kept updated.
-
How much is the security deposit?
Standard deposit is equal to one month’s rent. Applicants with lower credit scores (600–649) may be required to provide an additional deposit.
-
How do I access the Resident Portal?
Once approved, you’ll receive a secure login to pay rent, set up autopay, request maintenance, and view your lease documents anytime.
-
Can I renew my lease?
Yes. We’ll contact you 60–90 days before your lease ends with renewal options. Residents in good standing are always welcome to renew.
-
What if I need to move out early?
Early lease termination is subject to your lease terms. Contact us directly and we’ll guide you through the process.
-
Are pets allowed?
Many of our properties are pet-friendly. Acceptance depends on the property and HOA/condo rules. In general:
- Pets under 30 lbs are commonly accepted.
- Certain breeds (e.g., Pit Bulls, Rottweilers, Dobermans, Shepherds) may be restricted by insurance.
- A one-time non-refundable pet fee and monthly pet rent may apply.
- Proof of vaccinations and licensing is required.